News from IT Services

Do you need to allow Student Emails through your SPAM filter?

Fri, 12 Oct 2007 00:00:00 -0500

If you are not receiving emails in your Outlook or OWA Inbox from the Student QMail, they may be in your SPAM quarantine.Click the link below for instructions on how to allow all QMail emails through.

Student Email Upgrade on October 11, 2007 at 10:00 a.m.

Fri, 05 Oct 2007 00:00:00 -0500

Beginning at 10:00 a.m. on October 11, 2007 IT Services will be upgrading the student email system. Several feature enhancements will result from this upgrade. Users should expect some downtime the morning of the 11th while this work is performed.

Microsoft Software deals

Tue, 18 Sep 2007 00:00:00 -0500

Need Microsoft Office? Windows Vista? Look at these deals from CampusTech.

September Specials from Dell!

Tue, 18 Sep 2007 00:00:00 -0500

Checkout these exclusive deals from Dell. Be quick, cause they're only valid to Sept 30.

Microsoft Office 2007 Compatibility Download

Mon, 11 Jun 2007 00:00:00 -0500

The default Microsoft Office 2007 file formats are incompatible with all previous versions of Microsoft Office. Since this incompatibility may interfere with course work submissions or document sharing ITS is encouraging users to continue using Office 2003 but to install the Office 2007 Compatibility Pack which enables prior versions of Office to open Word 2007, Excel 2007 and PowerPoint 2007 files. For further information visit the Microsoft Office 2007 Compatibility page.

Check out these specials from Dell!

Fri, 27 Apr 2007 00:00:00 -0500

If you're looking for an upgrade, check out these savings on Dell Desktops & Laptops this May.

IT Services Newsletter is available!

Thu, 26 Apr 2007 00:00:00 -0500

The Spring 2007 issue of the Information Technology Services newsletter is now available. The newsletter includes helpful information and topics such as "Did You Know?", "Change Your Password", "Dealing with SPAM", "Tech Review" and "Microsoft Office Tips". Download your copy today!

Students, be aware of the Daylight Savings update

Thu, 01 Mar 2007 00:00:00 -0500

Daylight Savings Time (DST) will start 3 weeks earlier and end 1 week later beginning this year. The standard period for DST would have been April 1 through October 28, but this year it will be March 11 through November 3. This could cause problems with personal calendars, so we are advising all students to make sure their computer is up to date.

Windows Users
Please run Windows update by clicking here to visit the Windows Update website. Follow the directions.

Mac Users
Please visit Apple.com on how to run Software Update.

March savings from Dell!

Mon, 26 Feb 2007 00:00:00 -0500

Check out this flyer from Dell with savings on Dimension and Inspiron computers. Combined offers are valid March 1-28.

Email Migration Scheduled for 1/19/07

Tue, 16 Jan 2007 00:00:00 -0500

The new Exchange email system will be launched on Friday 1/19/2007. Be ready by reviewing the informational content on the ITS website.

Wireless is now available in Everett Library

Tue, 02 Jan 2007 00:00:00 -0500

IT Services has finished adding wireless hot spots in Everett Library. Users can now connect to the web from within Everett and by the circle outside. Other wireless hot spots are located at Jazzman Caf�, Trexler Courtyard Morrison Dining Hall, Claudia Belk Dining Room and the Academic Quad.
For more information, visit http://campus.queens.edu/its/resources/wireless.asp

Additional Outlook Classes Added

Thu, 14 Dec 2006 00:00:00 -0500

IT Services has added additional Outlook training sessions in January, these will be the last training sessions prior to the email conversion. Please visit http://campus.queens.edu/training/ to register. If you only use Webmail, we have also added an Outlook Web Access (OWA) seminar to show how OWA replaces Webmail. If you would like to know more about the Email Conversion, please visit http://campus.queens.edu/its/facstaffsupport/email.asp. If you have any questions, please call IT Services at x2323 or email training@queens.edu.

Get Ready for Outlook and OWA!

Wed, 13 Dec 2006 00:00:00 -0500

IT Services is getting ready for the upcoming Email Conversion to Outlook. Outlook Web Access (OWA) will be replacing Webmail. Apple Mac users will also benefit by the conversion by using Microsoft Entourage 2004.

To find out how this will affect you, download manuals, and view streaming videos, please visit: http://campus.queens.edu/its/facstaffsupport/email.asp.

Dell's Holiday Specials

Mon, 30 Oct 2006 00:00:00 -0500

Looking to get a new computer for the holidays? Check out Dell's flyer with holiday savings on Dimension and Inspiron computers. Offers valid until Nov.21.

WARNING: Do Not Install Internet Explorer 7

Fri, 13 Oct 2006 00:00:00 -0500

Microsoft will distribute Internet Explorer 7 as a high-priority update via Automatic Updates soon after the final version of the browser is released for Windows XP later this year. Workstations on the Queens network receive these updates from one of our campus servers which receive them from Microsoft. Although IE 7 has some desirable new features it is also known to break several applications. Some applications used on the Queens network will not yet co-exist with IE 7. The potential ramifications of installing IE 7 in our environment may be SEVERE. Therefore IT Services will NOT be allowing the automatic update from IE 6 to IE 7 to be pushed out to our campus computers at this time. IT Services is warning all computer users on the Queens network and users who connect to the Queens network from home to avoid installing IE 7 if you are prompted to do so by a Microsoft pop-up. For almost all campus computers we have the ability to control the update process so you will not encounter this issue. However if for any reason you are prompted to do so by a Microsoft pop-up balloon, we STRONGLY urge you to decline the installation in order to avoid potential serious compatibility issues. The Microsoft prompt, should you see one, will appear similar to what is shown below in the following progression of screens:

1. The initial prompt�

2. The next screen�

3. The prompt where you should select �Don�t Install�...

At this time IT Services will not support IE 7 until compatibility issues are resolved as they relate to other campus software packages. We will remove any installations of IE 7 manually from workstations if it is necessary to do so. Once compatibility issues have been resolved we will approve the IE 7 update for installation and you will be notified that it is ok to begin using IE 7.

Fall Specials from Dell

Wed, 11 Oct 2006 00:00:00 -0500

Looking to get a new computer for the holidays? Check out Dell's flyer with fall savings on Dimension and Inspiron computers. Valid Oct. 12 - 27.

IT Services Newsletter

Fri, 22 Sep 2006 00:00:00 -0500

The Fall 2006 issue of the Information Technology Services newsletter is now available. The newsletter includes helpful information and topics such as "Did You Know?", "Email @ Queens", "Tech Review" and "Tips".

Special Discounts on Microsoft Software!

Fri, 04 Aug 2006 00:00:00 -0500

If you're looking to buy some software by Microsoft, check out this flyer first! Save up to 85% on selected software titles for personal use.