TV COMMERCIALS
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STUDY QUESTIONS 1. What changes have occurred in the frequency, amount,
length, and content of television commercials over the years? This is
a general question that is answered over the entire article. |
Commercials are not filmed on Earth; they're filmed on the Commercial Planet,
where everything is different; where fast-food-chain employees really are happy
to serve you; where there is some meaningful difference between Coke and Pepsi;
and where "light" beer does not taste like weasel spit.
Dave Barry
Humorist Barry (1993, p. 23) is wrong; the commercials we see on television are, in fact, filmed on Earth. But they're produced in a very special atmosphere, one where money, time, aesthetics, government regulation, creativity, truth, and the audience combine to encourage what many critics would call the very worst of television or, what many others would argue, is the very best.
Good or bad, they are on the air in unprecedented numbers and they are the
life-blood of commercial television: "In 1991 billings for stations and
networks amounted to $8.9 billion (national network), $7.1 billion (national
non-network), $7.6 billion (local), and $1.9 billion (national syndication) . .
. The average 30-second prime-time television announcement now costs $100,000
(spots on a top-rated series cost $200,000; low-rated spots average about $50,000) .. Thirty-second announcements on individual TV stations range from $20,000 in
top-rated specials in major markets to as low as $10 in the second hundred
markets."
Overview
From the medium's first days, the audience has been exposed to increasing amounts of commercial time per hour and even more individual spots per commercial break. In addition to the Quiz show scandal , other industrial, economic, regulatory and technological changes have encouraged/allowed this to happen. We'll also look at how these very same factors changed the content of those spots, often for the better (as far as the viewer is concerned), but maybe for the worse for the sponsors.
Commercial from the Start
In the early days of radio, it was assumed that the medium would find its financial support in the manufacture and sale of receivers. Stations went on the air primarily so people would have something to listen to if they bought a set. The problem with this plan soon became obvious ... once every listener had a radio, sales of receivers would drop, and the stations would have no way to make the money they needed to stay afloat. The solution was as close as the local news stand: advertising. In 1922, despite the fretting of Commerce Secretary Herbert Hoover that "so great a possibility for service" could be drowned in " advertising chatter" (Steinberg, 1980, p. 190), WEAF in New York City began accepting commercial sponsorship (called toll broadcasting) for its programming.
By the time commercial television came along in the late 1940s, it was just that ... commercial. The networks were in place, the mechanism for the sale and purchase of time was established, the ad agency-broadcaster relationship was well established, and a large number of programs and stars carried their sponsors with them when they moved from radio to television. Just as important, a new kind of audience existed, one bursting with money and leisure as a result of WWII's transformation of American society-working women, suburban lifestyles, and a work force that was primarily industrially, rather than agriculturally, based. No more working seven days a week from sunrise to sunset. No more labor that required you to pour all of your money back into the land. In contrast, factory and office workers lived a nine-to-five, five-days-a-week existence. They had time left over at the end of the work day (leisure time) and extra money to spend after the necessities were satisfied (expendable cash).
These workers needed to spend their money somewhere, so the plants and factories that had been humming under war-related manufacture now made the new consumer products for those folks to buy. But how would people learn about the cornucopia that awaited them? Commercial television. Whetmore (1992, p. 417) wrote, "Commercial television came along just after World War II and has since helped change our attitudes about everything from mouthwash to credit cards. Television-a heavily used, intimate, trusted, emotionally stimulating, and visually compelling medium-is perfectly suited to carry advertising.
In television's early years, sponsors, not networks, controlled the medium and selected programs to be produced and aired (Chapter 8). An advertiser would produce or buy a program from an independent producer and the networks served as national sales agents for their affiliated stations. The networks would clear time with the stations and collect money from the advertiser based on the operating costs of each station.
But by the mid-Fifties, the networks were actively maneuvering to remove the advertiser from any position of power. Realizing that even greater profits lay in the production and owning of programming and not (necessarily) solely in their distribution, the networks began producing a number of programs themselves. An early example was NBC's Today which premiered in January of 1952.
The 1959 Quiz Show scandal killed off the last of the-sponsor--produced programs on the networks. Now that they did not own their own programs, advertisers found it impossibly expensive to sole-sponsor a network production. They quickly learned that it was more efficient and profitable to spread their commercials across several programs and, thus, reach substantially more viewers. The networks were happy to cooperate, selling advertising time in 60-second segments in what they called magazine-style advertising. This produced not only great profits for the networks, but because there was now more competition for viewer attention and recall among advertisers whose messages populated a single program, the nature of the ads themselves changed. Creativity came to television advertising.
No longer in possession of the luxury of sole-sponsorship, advertisers discovered that they needed to develop selling strategies to make their occasional commercials stand out among the abundance of others. In addition, because several advertisers would now be after the same audience, many commercials would be selling the same or a similar product during a particular program. Because many products advertised were essentially the same in quality and cost (e.g., cosmetics, candy, cigarettes, and household cleaners), the goal of much of this early advertising was brand awareness. Brand identification through catchy slogans and jingles became the order of the day. The airwaves were filled with commercials comparing one brand with another through demonstrations and testimonials. Commercials during this time were highly product-oriented . This would change, however, as the quantity of commercials on television once again increased, this time due to government regulation.
In the late 1960s the efforts of a young attorney-consumer advocate, John Banzhaf, led to the removal cigarette commercials from the airwaves. The ban, effected in 1971, had an immediate impact. At the time, cigarette companies were television's biggest advertisers. American. Tobacco alone was spending over $46 million a year on the medium. With this important cash-cow absent, the networks soon discovered that there were not enough advertisers who could afford to buy 60-seconds spots on a popular prime-time program.
Lowering the price of advertising time was a logical solution, but production costs for their entertainment programming made this an impossibility for the networks. In l953, for example, a one hour episode of Studio One cost CBS $30,000 to produce. In 1975, Gunsmoke cost the same network $230,000 per hour. The Solution: split the 60-second spots into more affordable 30-second segments. Now even more advertisers had access to the potent medium and, not incidentally, the networks could make more money selling two 30 second spots at more than the price of one full 60 making each minute of advertising more profitable. The networks avoided financial disaster but advertisers now found their commercials amidst twice as many competing messages. In 1965, every network television commercial was a full 60 seconds (although 23% were piggybacked, that is, a single sponsor presented two products in the same minute). In 1975, only 6% were a full minute long.
Not only did the number of commercial announcements grow, the number of commercial minutes allowed on television also increased. In 1967, for instance, there were an 100,000 commercial minutes on the networks; in 1974, network television presented 105,622 commercial minutes; That's 5,600 additional minutes on the three commercial networks alone. More recently, during the Reagan administration, the FCC granted broadcasters permission to increase the number of prime-time commercial minutes to eight per hour (that's 13% of your viewing time spent on watching commercials).
From the mid-Fifties to today, the amount of money spent on television advertising has exploded. In 1956, a total of $1.25 billion in television advertising was sold. In 1976 $6.7 billion;1986, 22.$billion,and in 1991, $25.5 billion.
The Evolution of Contemporary
Television Commercials
In the Eighties, these trends accelerated. The price of commercial time continued to rise, television's income from advertising continued to grow, production costs continued to escalate, the number of commercials on the air continued to increase, the television time allowed for advertising continued to expand and, as a result, the length of commercial spots continued to shrink. Fifteen and even ten second spots became a popular and affordable way to advertise, although there were more and more commercials filling the breaks between program segments, producing that bane of advertisers, clutter. Stark (1985, p. A24) commented on this situation:
The switch to 15 second commercials seems to be nothing more than a complicated story about the inner workings of the broadcast industry, another tale of the pursuit of the almighty dollar. But it's more important than you might think. Because commercials influence the fabric of television, they, in turn, influence the fabric of everything else. When ads change, it's a sign that television is changing, as well as the culture.
Genre and Production Characteristics
The change he's talking about is even more dramatic and consequential than
the transition from single-sponsorship to product-oriented advertising that
followed the networks' take-over of programming. It is like dreams. Before we
list several, we offer Draper's comment that these techniques are the shift from
product-oriented to image oriented commercials. There is no information about the
product; there is only information about the people who are likely to use the
product. Ad agency chairman George Lois explains image advertising this way:
Advertising to me is poison gas. I put a commercial on the air, I spray it and I
make people fall down. I make people say "I want that product. " Not
because the product is more wonderful than another product, but because they
want to be involved in buying that product, they want to be involved in
owning it.
Lois is pointing our what image advertisers have known for a long time, which is that the viewer is an active participant in the process. Advertisers place their message's emphasis on "the importance of the products in 'setting the stage' for the multitude of social roles people must play -- the lover, the executive, the career girl, the sports enthusiast, the gourmet, and so on. Consumers employ product symbolism to define social reality and to ensure that behaviors appropriate to that reality will ensue. The viewer consumes product symbols to affirm, define, and clarify behavior patterns associated with social roles.
But how do television commercials accomplish this task? Commercials play to the unconscious. They work very hard to make the "unreal" seem real. Commercials, in other words, work very much like dreams. Several production practices used in making commercials are employed to make them appear like dreams to the viewer. These techniques are so imaginative that they often amount to misinformation and at times to plain lying. Here are some of the techniques:
Time Compression. Dreams actually last for only a few seconds each. But when we awake it seems as if the dream lasted a long time and contained an extraordinary amount of information. Similarly, commercials seem to take up more time than their 10, 15,30 or 60 second time allotment and contain an amazing amount of information. Time compression, created by New York University marketing professor James MacLachlan, electronically erases minuscule segments of blank space within and between words on a commercial's voice track. The tape recording is then spliced back together without altering its clarity, and the visual portion of the commercial is accelerated to match the condensed sound. Thus 45 seconds of information can be fit into a 30 second commercial. Tests have suggested that like our retention of dreams, those who watch lthe fast-paced, information-packed ads average 36 percent better remembrance of the commercial content.
Volume Compression. We remember many dreams because they often contain intense and extremely vivid images. Many commercials are designed to similarly assault our senses, often by being louder than the programs that house them. By means of volume compression, variations in sound intensity in a given passage of speech or music are evened out, so that nearly every syllable or note is broadcast at, or very near, the maximum permissible levels.
Physio-andPsycho-Acoustics. Besides compression, other phenomena-some physiological, some psychological-can influence our perception of loudness and are frequently manipulated by advertisers. For example, pitch can influence loudness. Because our ears are more sensitive to some frequencies than others, a siren or whining voice can sound much louder than other sounds at the same intensity. By the same token, psychological factors can come into play, whereby two commercials of equal volume can seem different if one presents pleasant information-(i.e., puppies, children, flowers) and the other presents annoying, obtrusive information (i.e., headaches, arguing, hemorrhoids). Many successful advertisements, such as Alka-Seltzer's "I can't believe I ate the whole thing" and Sega's screaming-faces campaigns, are based on this premise.
Distortion. Often it's the most bizarre or surrealistic parts of dreams that we tend to remember. What is most disturbing about these images is that they are essentially based on real and familiar-people and places, but appear in a highly distorted context. Distorting reality has become a highly popular, though high-risk, advertising strategy. We see close up, strange-angle, hand-held camera shots of nothing but men's butts clad in Dockers, children being flown out of the galaxy via an enormous bubble blown from the newest brand of chewing gum, Channel No. 5's version of a Salvador Dali lithograph, complete with men transforming into inanimate objects.
Infomercials. The strategy in these 30 minute commercials is not to replicate dreams, but to duplicate news and talk programs. These commercials never actually claim to be news and information fare, they just strongly suggest that they are by using the conventions (sets, editing, anchors or hosts) of the more objective forms they copy. The example of journalistic criticism that follows offers additional insight.
Regardless of your feelings about these technical aspects of a commercial's production, it is difficult to argue with the fact that spots are becoming increasingly creative to stand out among the clutter. Critic Price is correct, very often the best things on television are the commercials, but as Vivian (1991, p.263) warns, creativity does not guarantee success: "Harry McMahan studied Clio awards for creativity in (television) advertising and discovered that 36 agencies that produced 81 winners of the prestigious awards for advertisements had either lost the winning account or gone out of business."
Part of the problem or, if you prefer, the challenge for television commercial makers goes well beyond clutter and the need to stand out. It's technology. The television remote control allows viewers to graze through the many channels available to them when a commercial interrupts the program they're watching; zip through commercials, that is, fast-forward through them in videotaped programming; or zap commercials out altogether by pausing the recorded (Massey & st-forwarding (zipping) isn't even necessary now that many newer VCRs have the ability to detect the electronic black frame that sepal tes commercials and programs. Once detected, the machines automatically zap the ad. In response to these increases in viewers'power, advertisers have attempted a number of strategies to keep them glued to the commercials:
1. Familiar faces, familiar voices. Tom Selleck narrates for AT&T, Jerry Seinfeld stands-up for American Express, Candice Bergen is charming for Sprint. Dennis Hopper descends deeper and deeper into insanity for Nike shoes. These are the faces and voices of performers that we enjoy seeing and hearing even if it is on a commercial.
2. Games and contests. Collins (1988) mentions pods wherein " the TV networks .... present trivia questions or puzzles before the first commercial in the pod is aired and then present the answers at the end of the pod" (p. 13). "You Make the Call" on major league baseball and NFL broadcasts are good examples. Other strategies touted by the National Association of Broadcasters are prize games such as sweepstakes based on Social Security numbers and a bingo-type game using advertised products instead of numbers called TV WINGO (Making the call 1986).
3. Recurring stories. Viewers watch a romance develop between a delightful man and pretty woman over several individual commercials and several cups of Maxwell House coffee. Viewers shriek (with joy? horror?) with each installment of the Energizer Bunny campaign.
4. Sensation television. Pioneered "by the 'three Ms' -- Madison Avenue, MTV and Miami Vice. Rock music, close-ups bright colors, random violence and diminished use of language and plot are all designed to snap viewers out of their trances and break through the cluter. The point is not to force the audience to think, but to cut through the clutter" (Stark, 1985, p. A24). Taco Bell, Sega, United Airlines, at any given time any viewer can add a dozen sponsors to the list of those who use their 30 or 15 seconds to wash our senses in sight and sound.
Controversy in Television
Advertising
The diminution of word and plot in today's advertising is not without its critics. On a general level, it runs counter to the idea that advertising creates the informed, discriminating consumer necessary to an economic system driven by true competition. Draper (1986, p. 15) argues that, in fact, information-free advertising leads to monopoly:
Perfect competition requires highly standardized products, many buyers and sellers, and perfect information." Every buyer knows what every seller proposes to charge for every product and feature. Price competition, the inevitable result, forces sellers to use their resources efficiently. Consumers benefit doubly- first, because all their products are as cheap as possible, and second, because the sum of society's wealth is greater than it would be in an imperfect market ...
The theory of monopoly concedes that advertising deflects consumers from the rational aim of buying in the cheapest market and makes them, instead, want a certain brand irrespective of cost. Since the company that produces the brand is the only one than can do so, it has a "limited monopoly."
How else can Nike demand and get $180 for a pair of basketball shoes and Evian make a profit selling water at 2 dolllars a bottle?
A more specific criticism arises because many people believe that because commercials are ahead of the medium's other forms aesthetically and creatively, they set the tone for all the medium's other genres. Do we really want our news , to have commercial's flash, speed, and lack of depth? Some say that it already does. As Stark (1985, p. A24) warns, "In the media age, tonight's television audience is tomorrow's electorate." Increasingly, political campaigns (and the task of governance itself) look more and more like the "three Ms."
Not unrelated is the complaint that television ads, in their attempt to touch our emotions while avoiding our intellects-and do it in 15 seconds amide the clutter of competing commercials-inevitably cheapen and demean the important parts of human existence that they portray. What is the commercial representation of motherhood? The wisdom to buy $1,89 bottle of Downy. What is its distillation of family? Of success? Of attractiveness? Does the night really belong to Michelob? This is an excerpt from an editorial by Philip Harper (1989, p. 10B):
The commercial is titled "Freedom," and it was shot entirely on location at the Berlin Wall.
As people pass through a checkpoint, presumably from East to West, the camera captures their uncertainty and wonder. There is a real breath-holding quality to the scene? Will they make it to the other side? And, if they do, will what they find there live up to expectations?
Tension and emotion build.
Then, before you can say, "Ich bin ein Berliner," out come the bottles of Pepsi Cola. Uncertainty becomes utter contentment; freedom, it seems, never tasted so good ...
To equate physical thirst for a soft drink with the soul's thirst for freedom is obscene. It also makes capitalism appear every bit as frivolous and vulgar-every bit as corrupt-as Marxists have always said it was.
There are many other complaints that follow television advertising. For example, should advertising to children, people who presumably do not possess mature reasoning skills, be allowed? As one member of Action for Children's Television asked a Senate subcommittee, if we don't allow salespeople to enter our homes to sell our children products, why do we allow the most sophisticated salespeople of all to do it for 12 minutes every hour every Saturday morning?
American television allows beer and wine commercials despite growing scientific evidence that they lead to increased consumption on the part of under-age drinkers. Ads for fruit flavored and fruit-colored wine coolers have drawn particular attention. Yet American television shrinks away from advertising condoms, despite growing scientific evidence (and the great success of drinking and driving and anti-smoking public service campaigns) that demonstrates that these spots can promote safe sex.
Ultimately, we have to understand that the reason television advertising draws so much attention and criticism is that it is ubiquitous and seems to work.
Addendum:
The average American child is exposed to 40,000 advertising messages each
year, according to recent estimates, and corporations are currently spending
$15 billion annually advertising and marketing to kids up to age 12. With
all this money at hand, companies are ratcheting up their kid-oriented ad
budgets to promote entertainment, fashion and apparel, electronics and
furniture, and health and beauty aids. After more than a decade of
relentless advertising and marketing to children, the results are striking.
By the time many children reach early elementary school, they have already
been incorporated into the universe of junk entertainment, listening to
music and watching movies and television that offer them unprecedented
levels of violence along with the presentation of young people as sexual
objects. (MTV isn't just for teenagers, it's a kid phenomenon, too.) By the
time these kids enter the 8 to 12 "tween" stage, they've adopted the junk
values of materialism and the desire to be rich. When I interviewed Martin
Lindstrom, a branding expert, he cited a recent survey by the Millward Brown
global market research agency. It reveals that nowhere else in the world are
8- to 12-year-olds more materialistic (75 percent desire to be "rich,") or
more likely to believe that their clothes and brands describe who they are
and define their social status.
from:
Those Ads Are Enough to Make Your Kids Sick
By Juliet Schor
http://www.organicconsumers.org/school/brainwash091404.cfm